Unqork Homeowner Assistance

An end-to-end solution to help state housing finance agencies administer $10 billion in federal mortgage relief

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The economic disruptions caused by the pandemic threatened the ability of otherwise responsible homeowners to pay their mortgage and make other critical payments on time. As a result, many families face the threat of foreclosure and need the ability to cover associated ownership expenses such as primary and secondary mortgages, HOA fees, and non escrowed taxes and insurance. t. Fortunately, the federal government created the $10 billion Homeowner Assistance Fund (HAF) as part of the American Rescue Plan Act (ARPA) to keep families in their homes and help them recover.

Unqork Homeowner Assistance is a robust end-to-end platform that helps state agencies navigate the complexity of administering HAF resources. Our configurable solution empowers agencies to rapidly deploy a localized, fully compliant platform with intuitive stakeholder experiences that drive automated workflows. Complex, typically manual administrative tasks can now be processed at scale, such as conforming loan checks, confirming household AMI thresholds, and validating homeowner identity and proof of ownership. Using the Hardest Hit Fund (HHF) framework, integration with the Common Data File (CDF) can automate exchanges with primary mortgage providers from applicant validation to payments. 

Unqork is already helping more than 10 major jurisdictions administer hundreds of millions of federal dollars as part of the Emergency Rental Assistance Program (ERAP). Now, we’re tapping the power of our industry-first no-code enterprise application platform to help states deliver much-needed relief to homeowners.

Key Elements

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Tailored experiences

Deliver customized digital experiences to all relevant internal and external stakeholders, including ongoing certifications required to ensure that families receiving assistance continue to qualify for it.

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Streamlined case management

Case managers can easily see all documents homeowners have submitted, validate property ownership, and communicate with applicants directly from the case manager dashboard to get additional information.

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Comprehensive reporting

Our solution includes reporting tailored to US Treasury Requirements and the ability to create ad-hoc reports to meet local needs and ensure that funding is directed to the families who need it most.

 
Demo

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Watch our brief walk-through video to experience Unqork's Homeowner Assistance solution.

 

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