INDUSTRY SOLUTIONS

Unqork Virtual Government Solutions

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Government services that have historically been conducted in-person must be virtualized to safely and efficiently serve constituencies during and after the pandemic.

As both resident expectations and demand for government services rise, previously in-person processes such as obtaining marriage licenses, benefits applications, vehicle registrations, grant applications, and many more must be virtualized while maintaining government’s ability to validate information provided by residents.

Virtualizing government services, however, often requires bespoke applications, complex integrations with legacy systems, and teams of expensive developers.

Unqork’s Virtualization of Government Services Application enables the rapid development of custom resident experiences for each of your validation processes without writing code. Using Unqork, government agencies can create sophisticated multi-step workflows in days or weeks, instead of months or years.

Unlike previous generations of government technology, Unqork’s Virtualization of Government Services Application is the first unified platform that brings the entire resident journey into one seamless digital experience.

The application allows for: the configuration of digital forms, receipt and validation of identification, the processing of those submissions through custom workflows, and seamless communication with residents without relying on in-person meetings or paper-based processes.

Key Benefits

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Speed to Market: Out-of-the-box identity validation, video conferencing and document signature functionality that can be deployed immediately combined with the ability to customize the look and feel, intake questions, and integrations

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Reliable Delivery: Proven methodology ensures that applications are delivered quickly according to agency needs
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  Public Health: Ensure that residents do not endanger themselves and others in order to conduct critical business with the government
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  Economic Recovery: Stalled processes such as licensing can mean stalled business. Get businesses and individuals back to work to drive the local economy
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  Safety and Compliance: Many stalled or disallowed processes will continue out of necessity even without governemnt oversight. Ensure that agency missions are not comprimised and the public is protected

Key Capabilities

Workflow Optimization

Build dynamic multi-step workflows for key stakeholder groups

Dashboard and Analytics

In-product dashboarding gives your stakeholders full visibility into their licensing pipelines, high-level KPIs, process bottlenecks, and more

Enterprise Integrations

Incorporate SSO and SAML functionality, and create enterprise-grade integrations with legacy systems, payment processors, calendars, and many more 3rd party data capabilities

E-Documentation

Obtain signatures electronically and generate digital documents by integrating with popuplar third-party services such as DocuSign

Video Conferencing

Incorporate seamless video conferencing into your applications to validate original proofs of identity

No-Code Flexibility

Unqork’s no-code platform makes changing applications based on evolving regulations or resident demand a simple drag and drop exercise

CASE STUDY

Marriage Licensing
"Project Cupid"

First deployed by the City of New York during the COVID-19 pandemic, Unqork’s Virtualization of Government Services Application enabled NYC to bring their entire marriage license process online.

 

Using Unqork, the Department of Information Technology and Telecommunications (DoITT) and the Office of the City Clerk launched “NYC Cupid,” an Unqork application that digitizes affidavits, automates identity verification, enables online payments, schedules digital appointments with clerks, facilitates video conferences, manages e-signatures, and generates official licenses.

This application was developed in days, from ideation to production.

Demo: Unqork Virtual Government Solutions