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Building Digital Resilience in Financial Services

Susan Rousseau (Global Head of Digital Strategy & Emerging Business, State Street) has digitized key areas like global operations & client onboarding. Susan speaks on how no-code allows this pursuit.

During the first annual Create conference, Sumit Malhotra, Unqork’s Global Head of Professional Services spoke with Susan Rousseau, State Street’s Global Head of Digital Strategy and Emerging Business for a virtual session about digital resilience in financial services and why State Street tapped Unqork’s enterprise no-code platform to help them achieve it.

Unqork Create 2021One big benefit of Unqork’s platform is its ability to seamlessly integrate custom solutions with legacy systems and external third-party services. In addition to supporting robust cross-organization workflows, companies can take a modular approach to transformation instead of rebuilding every new product from scratch. “Unqork's flexibility and ability to integrate with our other products with a plug-and-play approach was a really appealing component,” Susan explained on her company’s decision to go with no-code. “Unqork’s API flexibility has been crucial.”

“On our classic platforms, it can take a year or two to get some big major deliverables. Unqork allowed us to move more rapidly.”

Developing solutions using Unqork is inherently faster than a traditional code/low-code-based approach. This speed allows organizations to achieve resilience by rapidly addressing marketplace disruptions of any size.

“One reason we went with Unqork was that we knew we needed to have some quick wins,” Susan said. “On our classic platforms, it can take a year or two to get some big major deliverables. Unqork allowed us to move more rapidly.”

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As a centralized, unified development platform, Unqork empowers organizations to scale custom solutions across their organization. As a result, organizations can easily evolve their entire digital infrastructure to overcome business challenges. When it comes to preparing for the future, State Street sees Unqork as “a key unifying layer,” Susan explained. “It allows us to build common solutions to deploy across multiple business lines and multiple regions. Unqork is the heart of our vision.” 

“It allows us to build common solutions to deploy across multiple business lines and multiple regions. Unqork is the heart of our vision.” 

Want to learn more about how State Street is achieving resilience with Unqork? Watch the whole video above.