Build a fully digital, end-to-end new business application with accelerated underwriting in a matter of weeks.
Life insurance customers and their buying patterns are changing, and insurers must address these evolving demands to compete in a fast-moving marketplace.
Providing customers with a frictionless digital-first journey across the policy lifecycle has become crucial as clients’ expectations for a seamless experience have increased post-pandemic. Transformation, however, is far from easy—particularly in complex, highly regulated sectors like insurance. This is where the partnership between Unqork, SE2, and Life.io can be uniquely valuable.
SE2, Life.io and Unqork have partnered to bring a broad set of offerings to the Life and Retirement markets including New Business, Customer Engagement, Illustrations, Accelerated Underwriting, and Digital Claims & Operations. Our goal is to partner with clients to give a differentiated experience and drive growth for their businesses.
The Joint Solution
We empower carriers to rapidly build and effectively manage a custom New Business solution that reimagines the customer journey from first customer contact to underwriting to digital servicing with seamless access to data & insights.
The solution embeds customer engagement to deliver personalized content, meaningful education, and automated sales alerts & notifications. On the back-end, we can deliver a fully integrated quote, application, and dashboard suite with robust real-time analytics.
The turnkey solution makes it easy to eliminate paper-based tasks, build custom business logic, and seamlessly integrate with legacy internal systems and third-party services. Using basic information about a customer’s identity, lifestyle and health, the application can automatically generate a quote based on the amount of coverage the customer needs. Once a plan is accepted, the solution automatically generates and delivers digital policy documents, which can be finalized within the application via e-signature.
By streamlining processes, carriers can significantly accelerate the new customer journey. Furthermore, applicants can independently track their application status through a tailored hub to access key policy documents. Agents are provided with insights into individual application journeys and intervene when an applicant gets stuck, improving closing rates. As a unified hub, an organization can track KPIs (e.g., client cycle times, number of pending applications, etc.), which can be used to identify improvement areas.
Since Unqork’s no-code application platform powers the solution, it is easy to amend and append processes without extensive development projects or weeks of requirements gathering. Clients can take a modular approach to transform and pick the components they need and we’ll deliver a custom solution for you.