Outdated websites and stop-gap solutions make it difficult for local government agencies to offer the services their constituents need. Here’s how no-code can help.
When local governments invest in small businesses, they’re investing in the economic wellbeing of their community. Rent relief and grants can deliver short-term benefits, but agencies can make a sustainable impact by investing in streamlining and optimizing licensing processes related to local business.
Optimized digital licensing processes make it easier for entrepreneurs to access necessary services. Unfortunately, government systems too often live up to their reputation for being technically outmoded and difficult to use.
“When it comes to technology, one of the biggest challenges in the public sector is the glacial rate of change,” noted Brian Krumm, Public Enterprise Client Manager at Unqork. It frequently takes government agencies a while to warm up to digital transformation benefits and start phasing out paper-based processes. Even after the decision to embrace transformation is made, bureaucratic hoops and long budgetary cycles often force agencies to settle for stop-gap, small-scale solutions that aren’t designed to solve major problems.
Watch our brief demonstration of Unqork's virtual government solution.
“Most of these applications succeed insofar as a workflow is completed, but their architecture does not support easily adding features and responding to changing public needs,” Brian added.
The only way to gain more functionality is to add more enterprise technologies, but they don’t necessarily integrate with the other existing systems. As a result, local agencies are left with a network of disparate solutions that make processes difficult for the administrators who use them, the other government agencies that interact with them, and the citizens who rely on them.
When it comes to building new digital applications, government agencies are increasingly investigating alternatives to traditional code-based development.
A New Way Forward
Last year, at the height of the spring COVID surge, New York's city needed to rapidly develop a solution for delivering meals to constituents in need. This would be impossible to accomplish using a traditional approach, which is why the company turned to no-code.
Using Unqork’s enterprise no-code platform, the city developed the GetFoodNYC application in just three days—a large-scale project that would have taken months or even years using traditional code. As the GetFoodNYC Program illustrates, no-code removes many of the traditional development barriers and makes building and maintaining government solutions easier than ever.
Flexible Digital Solutions for Local Communities
Unqork empowers local governments to create sophisticated digital solutions that deliver services in a fraction of the usual time, and for a fraction of the usual cost.
Engineers tasked with building stop-gap solutions often work in silos, and it’s nearly impossible to seamlessly integrate these solutions when everyone ends up using a different programming language. This critically impacts ease-of-use and provides a poor end-user experience that fails to deliver what citizens need.
“Unqork solves all engineering challenges in one unified platform that can handle anything from data manipulation to integrations to user design experience. The fact that creators don’t have to dive into four or five programming languages or systems to build an entire application really helps.” — Brian Krumm, Unqork Public Enterprise Client Manager
“Unqork creators benefit from being able to learn the platform quickly,” Brian explained. “Unqork solves all engineering challenges in one unified platform that can handle anything from data manipulation to integrations to user design experience. The fact that creators don’t have to dive into four or five programming languages or systems to build an entire application really helps.” A component-based architecture and templated workflows help users build solid, fully functional applications fast so you can create multiple solutions that serve a greater number of people.
Whether you are supporting aspiring entrepreneurs and small business owners by providing simple applications for business licensing and business incorporation or deploying solutions that provide rent relief, or helping constituents in vulnerable communities put food on their tables in the event of an emergency, there are plenty of opportunities to use no-code to optimize service delivery in the public sector. Ultimately, no-code is the best way for local governments to kickstart change, build complex applications quickly, and give constituents what they need to prosper and give back to their own communities.
To hear more from Brian and learn how no-code can help boost economic development at the local level, RSVP for our latest Transformation in 21 webinar, “Virtual Business Licensing and Incorporation with No-Code.” Also, sign-up for the Unqork newsletter to keep up-to-date on the latest in the world of no-code.