A global P&C carrier was facing increased market competition due to new and modern entrants and digital agencies. Legacy systems and manual processes created an inability to respond quickly to the changing and digital savvy customer and agent workforce demographics.
Using Unqork, the carrier was able to build an end-to-end digital solution fully automating intake, quote, bind, issue for no-touch and underwriter referral workflows. Digitized the policy servicing (change/endorsements, renewals, cancellations) transactions and providing headless APIs for each of the transactions. The solution fully integrated with the carrier’s internal claims and billing systems, as well as 3rd party service.
• Launched two products in 50 states in 14
weeks and only 6 resources
• Reduced time to quoting by 90%
• Lowered expense ratio and operational risk
with automation and controls
• Increase data integrity and transparency with
controls and workflow orchestration
• Predicted market growth of 50% with
expedited processing time and access to
digital aggregators and platform agents