The company concluded that packaged solutions would require too much customization based on their product and workflow needs (negating the benefits of buying a pre-built system). Developing a brand-new custom solution using a traditional code-based approach could take years, with outcomes that were far from certain.
Using Unqork’s enterprise no-code platform, the carrier built a sophisticated claims administration solution in just 4 weeks. The solution efficiently automates the workflow across adjusters/supervisors, agents, and customers and aggregating loss, policy, financial, legal, and subrogation data into one place.
• Delivered initial release in 4 weeks
• Demonstrated expedited adjuster investigation process to reduce claims lifetime by 50%
• Reduced operational costs, through standardized processes and improved data quality
• Improved transparency on claims status, owner, and process—especially in the litigation and subrogation process which were black boxes