P&C Claims Administration

Modern, scalable claims administration system that enable straight-through processing to drive productivity, reduce costs, expedite decision making, and improve the customer experience.

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Unqork’s P&C Claims Administration Solution makes it easy to build new multi-channel interfaces and workflows for all stakeholders, while seamlessly integrating with internal legacy solutions and third-party systems.

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Reduce claim cost, life cycle time, and leakage

Increase process and status transparency, reduce (or eliminate) a reliance on manual data entry, and increase process efficiencies.

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Minimize risk

Reduce processing errors and improve regulatory compliance.

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Enhance the user experience

Deliver self service capabilities to claims examiners and customers and minimize time spent on administrative tasks.

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"...a minimum of three times faster and three times less expensive [than traditional methods]."

James McGlennon, CIO

 

Demo: Claims Management Auto Insurance Example

Key Capabilities

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Digital claims

End-to-end digital processing from intake to resolution/closure including reserve management, litigation management, subrogation/recovery management, etc.

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Customer & agent self-service portals

Self-management of the claims lifecycle, progress updates, payments, and service transactions with alerts, notifications, and electronic communication across customers, carriers, and agents

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Straight-through processing

Automated validations, eligibility checks, third-party data integration, and financial systems integrations to process straight-through claims resolution

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Transparency & accountability

Manage the entire process with insights to progress and ownership with automated routing, alerts, and notification

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Seamless handoffs

Claims and/or customer-led digital workflows—with the ability to transfer edit rights at any point

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Third-party data integration

Seamless integrations with external data providers and systems to capture claims data and findings to minimize data entry

Featured Content

Overcoming Current Obstacles In P&C Insurance With No-Code

See how no-code is helping P&C firms increase speed-to-market, flexibility, and ease of collaboration to beat out the competition.

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Featured Content

eBook: No-Code + P&C Insurance

Learn how today’s most innovative P&C leaders are using no-code to supercharge their digital transformation.

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CUSTOMER STORY

Top-5 carrier improves claims operations for customers, agents, and adjusters with
a fully digital system

The company concluded that packaged solutions would require too much customization based on their product and workflow needs (negating the benefits of buying a pre-built system). Developing a brand-new custom solution using a traditional code-based approach could take years, with outcomes that were far from certain.

Using Unqork’s enterprise no-code platform, the carrier built a sophisticated claims administration solution in just 4 weeks. The solution efficiently automates the workflow across adjusters/supervisors, agents, and customers and aggregating loss, policy, financial, legal, and subrogation data into one place.

• Delivered initial release in 4 weeks

• Demonstrated expedited adjuster investigation process to reduce claims lifetime by 50%

• Reduced operational costs, through standardized processes and improved data quality

• Improved transparency on claims status, owner, and process—especially in the litigation and subrogation process which were black boxes

Contact us to learn more

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