How to Build an Onboarding App Using Unqork Marketplace in Just 30 Minutes

Now available on-demand

Discover how AI will reshape customer experience by 2027. Citing extensive research from CCW Digital and Zendesk, we’ll share insights from CX executives on a successful AI implementation, tips on overcoming organizational barriers to AI adoption, and steps you need to take to embrace this new technology.

WATCH ON-DEMAND

77% of leaders believe “traditional CX will be dead” by 2027, giving way to radically different industry dynamics

—The future of AI-powered CX report

Key topics

AI Adoption | Solving for organizational barriers to AI adoption, including:

  • Choosing the right solution
  • Calculating ROI
  • Driving organizational alignment around AI

Customer trust | Increasing customer trust by:

  • Demonstrating how AI improves customer service quickly and effectively with AI agents
  • Showcasing better customer experiences with highly skilled agents
  • Ensuring transparent security practices

Upskill opportunities | Addressing admin and agent concerns by:

Prioritizing upskill opportunities

Meet our speakers

Brian Cantor

Managing Director of Digital,

CCW Digital

Brian Cantor

Managing Director of Digital,

CCW Digital

Brian Cantor

Managing Director of Digital,

CCW Digital