Digital Claims & Operations

Modern, scalable claims administration & policy servicing to enable straight-through processing to drive productivity, reduce costs, expedite decision making, and improve the customer experience—without writing a single line of code. 

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With Unqork’s Digital Claims & Operations solution, providers can rapidly build and deploy operations workbenches, customer management applications, product onboarding experiences, and highly automated supporting workflows

 

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Enhanced User Experience

Deliver self-service capabilities to customers, agents, claims adjusters, and employees and minimize time spent on administrative tasks

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Improved Data Capture

Gather information via dynamic queries with automatic NIGO detection functionality and user-facing remediation workflows

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Increased Transparency

Oversee and centrally manage the entire claims process with insights into progress, history, and ownership

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"Unqork's special genius is fixing the entire life insurance issuance process."

Tim Ash, Founder
Featured Content

Going Digital: How No-Code Transforms Life Insurance

Learn how Unqork's no-code platform is empowering carriers to accelerate innovation and overcome complex, evolving challenges.

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read the ebook

Key Capabilities

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Digital Claims

End-to-end digital processing from FNOL (first-notice-of-loss) to resolution/closure including reserve management, litigation management, subrogation/recovery management, etc.

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Self-Service Portals

Empower stakeholders with self-management functionality across the lifecycle, including progress updates, payments, and service transactions with alerts, notifications, and electronic communication

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Straight-Through Processing

Automated validations, eligibility checks, third-party data & financial systems integrations to process straight-through resolutions
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Seamless Handoffs

Operations and/or customer-led digital workflows—with the ability to transfer edit rights at any point

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Third-Party Data Integration

Efficiently ingest data to/from external data providers and systems to capture claims data and findings to minimize data entry

Featured Content

Webinar: A New Era Of Business eApp Solutions for Life Insurance

Listen to Deloitte's Ted Epps and Unqork's CK (Insurance Lead) discuss how to capitalize on today's marketplace trends with the Unqork eApp Insurance Solution to benefit customers—and your business.

watch the webinar

The Impact

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80%

Decrease in time to fulfillment

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70%

Reduction in TCO

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Reduced Risk

Via automated controls & data validation

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Enhanced CX

With robust self-service functionality

Contact us to learn more

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